PIBI provides a full set of reports that can be accessed online at any time or can be scheduled and delivered through email to a set distribution list. Reports include all the standard PureCloud reports plus reporting on ANI/DNIS, skills, wrap-up codes, transfers, dialer/campaign data, custom attributes and more. Contact us to start a 30-day free trial or sign-up and get started immediately.
Pricing is $10/agent/month. For 300 agents or more contact us to discuss volume discounts.