Clean Design & Great Functionality

Simple Solutions to Help Access & Understand Your PureCloud Data

Data Extractor

The Data Extractor is a simple but powerful tool that provides the user with the ability to export call detail information from PureCloud to a .CSV file.  Check out the attached video for more information.  

Dashboard for PureCloud

The Dashboard for PureCloud provides a real time dashboard to monitor what’s going on in your call center moment to moment.  Define custom metrics as well as thresholds and alerts. See our video demo below to learn more about how Pure Insights can provide the visibility you need.  

Database for PureCloud

Database for PureCloud provides call detail and aggregate data staged in a relational database to allow easy access through traditional reporting and analytics tools. Click here to review the data dictionary and data structure diagrams.

PureInsights (beta)

PureInsights extracts data from PureCloud and stages it for historical or intra-day analysis leveraging the visualization capabilities of Tableau, QlikView, Domo or other BI tools.  Our beta product currently provides a suite of interactive dashboards using Tableau.

Contact Us

We love to hear from our customers and partners, so please feel free to Contact Us to let us know how we’re doing……. Thanks!

Send us a message